Salesforce. Salesforce your team will actually use.
Sales Cloud, Service Cloud, Data Cloud, and the integration layer to your ERP. Implementations done properly. Optimizations that clean up old debt. Rescues when someone else left it broken.
What we build.
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Sales Cloud implementation
Pipeline stages, forecast categories, lead routing, and the reports the VP of Sales checks every morning. Designed for how your team actually sells.
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Service Cloud implementation
Case management, omni-channel routing, knowledge, and SLAs that do not punish the agents. Metrics tied to CSAT and first-contact resolution.
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Data Cloud setup
Unified profiles across source systems. Activation to marketing and service. Governance built in.
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ERP integration
Bidirectional integration to SAP, Oracle, NetSuite, or custom ERP. MuleSoft, Boomi, or native APIs. Idempotent, observable, and tested.
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Optimization and rescue
Inherited a broken org? Flow spaghetti, triggers stacked on triggers, permission sets nobody remembers? We audit, document, and untangle without a reimplementation.
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CPQ and billing
Quote to cash wired into your product catalog. Approval flows that match finance discipline.
Tools we use most.
- Sales Cloud
- Service Cloud
- Experience Cloud
- Data Cloud
- Marketing Cloud
- Salesforce CPQ
- Salesforce Billing
- MuleSoft
- Boomi
- Apex
- LWC
- Flow
- Heroku
Engagement shape.
- 8 to 14 weeks
- 3 to 6 people
- Live org, playbooks, training
- Fixed scope
Questions we get.
- We already have Salesforce. Do you still help?
- Most of our Salesforce work is optimization and rescue, not greenfield. If something is not working, that is usually where we start.
- Do you follow Salesforce Well-Architected?
- Yes. Trusted, Secure, Easy, Adaptable, Resilient. We use it as a checklist, not a slogan.
- How do you handle testing?
- Apex unit tests for logic, UI tests for critical flows, and UAT sessions with real users. Test coverage reported with every release.
- Can you run the org for us after launch?
- Yes. See /managed-services/application-support/ for the day-two shape.
- Do you place Salesforce architects on a contract basis?
- Yes. See /staffing/staff-augmentation/. Typical placement in 2 to 3 weeks.